Special Announcement: Cleverly is Joining Zendesk.
Taking your operations to the next level
Everything you need to boost your Customer Service Operations
We are a stellar team building the next generation of AI powered products.
Cleverly is your super agent that helps with real-time triage and intelligent automation, manages your knowledge base and provides a friendly customer self-service experience.
Based on current Cleverly customers data
“Cleverly’s AI accuracy is over 90% which is not common. And that is important for us as we don’t want AI to hurt our brand”
Intelligently classify, prioritize and route tickets based on customer intents with accurate categorization across 100+ labels.
Over 90% accuracy of ticket classification.
Classify in one language and leverage classification across 12+ languages.
Keep your database of internal procedures, macros and FAQs always up-to-date, complete, and accurate.
Identify knowledge gaps and achieve the highest knowledge coverage rates
Reduce manual work with 20% to 60% deflection rates by automating replies for common queries.
Prove ROI in 1 month with no AI training required.
Reduce ticket handling time by 30%
Reduce agent ramp-up time by 2x
Increase agent productivity by surfacing the right information at the right time
Increase customer service consistency
20% deflection rate with minimum setup due to the AI and pre-trained models
Seamless integration with your help-desk or CRM
Dynamic forms that collect relevant information upfront
Check out some of our latest insights and content for customer service professionals