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Guide

Cleverly Knowledge

Cleverly Knowledge: shaping the foundation of your Customer Service operations

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What's inside?

A solid knowledge base is the basic building block for your customer service operations. It represents a collection of macros, procedures, and help center articles your agents and customers can trust to have the right information.

In this guide you will learn:

  • How Cleverly Knowledge works;
  • How it keeps your content up to date in a single platform;
  • Why it works better than native help desk content management.

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