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A Guide to Working Cleverly on Freshdesk

Everything you need to boost your Customer Service Operations.

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What's inside?

Cleverly is the AI-enabled solution that helps Customer Support teams be more efficient. This guide will walk you through all the steps you need to follow to make the best of Cleverly’s Freshdesk integration.

Integrating with Cleverly will allow you to:

  • Categorize and prioritize customer requests with Triage;
  • Suggest procedures and replies to your agents with Assist;
  • Automatically handle simple and repetitive requests with Automations.

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